Virali
Features Pricing Privacy Terms

Data Deletion

Last Updated: December 27, 2024

Your data, your control. Virali provides multiple ways to delete your personal data. Choose the method that works best for you.

Methods to Delete Your Data

1 Self-Service Deletion (Recommended)

The fastest way to remove your data is through our dashboard:

  1. 1 Log in to your Virali dashboard
  2. 2 Navigate to Connect Accounts section
  3. 3 Click Disconnect next to each connected platform
  4. 4 Your access tokens and platform data are immediately and permanently deleted

2 Remove via Facebook Settings

You can also revoke access directly from Facebook:

  1. 1 Go to Facebook Settings > Apps and Websites
  2. 2 Find "Virali" in your connected apps list
  3. 3 Click Remove to revoke all permissions
  4. 4 Facebook notifies us automatically, and we delete all your data within 24 hours

3 Request Deletion via Form

If you can't access your account or need assistance, submit a deletion request:

Check Deletion Status

If you've submitted a deletion request, you can check its status here:

What Data Is Deleted

When you delete your data, we permanently remove:

  • Access Tokens - OAuth tokens for connected platforms
  • Page/Account IDs - Identifiers for your social media pages
  • Profile Information - Name, email, and account details
  • Scheduled Posts - Any pending scheduled content
  • Post History - Records of posts made through our platform
  • Analytics Data - Engagement metrics we've collected

Note: Content already posted to social media platforms (Facebook, Instagram, etc.) will remain on those platforms. To delete that content, you must do so directly through each platform's interface.

Data Retention After Deletion

After a deletion request is processed:

  • Access tokens are deleted immediately
  • Account data is deleted within 24 hours
  • Backups are purged within 30 days
  • We may retain anonymized, aggregated data for analytics

Confirmation: You will receive an email confirmation when your data deletion is complete, including a confirmation code for your records.

Contact Us

For questions about data deletion:

  • Email: privacy@virali.net
  • Response Time: Within 48 hours