Privacy Policy

Last Updated: December 27, 2024

1. Information We Collect

1.1 Account Information

When you create an account, we collect:

• Email address - For account login and notifications
• Name - For personalization and display
• Password - Stored securely using encryption

1.2 Social Media Account Data

When you connect your social media accounts, we receive:

Platform	Data Collected	Purpose
Facebook	Profile name, email, Page IDs, Page names, access tokens	Post content to your Pages, read engagement metrics
Instagram	Business account ID, username, access tokens	Publish content to your Instagram Business account
YouTube	Channel ID, channel name, access tokens	Upload videos to your YouTube channel
TikTok	User ID, username, access tokens	Upload videos to your TikTok account

1.3 Content You Create

We store content you upload or create through our platform, including:

• Images and videos you upload for posting
• Post captions and descriptions
• Scheduled post details and timing

1.4 Usage Information

We automatically collect:

• Log data (IP address, browser type, pages visited)
• Device information
• Feature usage patterns

2. How We Use Your Information

We use your information to:

• Provide the Service - Post content to your connected social media accounts on your behalf
• Schedule Posts - Store and execute your scheduled posts at specified times
• Display Analytics - Show you engagement metrics and insights
• Improve the Service - Analyze usage patterns to enhance features
• Communicate - Send service updates and notifications
• Security - Protect against fraud and unauthorized access

3. How We Share Your Information

• With Social Media Platforms - To perform actions you request (posting, reading engagement)
• Service Providers - Trusted partners who help us operate (hosting, analytics)
• Legal Requirements - When required by law or to protect rights and safety
• Business Transfers - In connection with merger, acquisition, or asset sale

4. Data Security

We implement industry-standard security measures:

• Encryption of data in transit (HTTPS/TLS)
• Secure storage of access tokens
• Regular security audits
• Access controls and authentication

While we strive to protect your information, no method of transmission over the Internet is 100% secure.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Specifically:

• Account data - Until you delete your account
• Access tokens - Until you disconnect the platform or tokens expire
• Posted content - Removed from our systems after successful posting
• Scheduled posts - Deleted 30 days after execution or cancellation

6. Your Rights and Choices

6.1 Access and Portability

You can request a copy of your personal data at any time through your account settings or by contacting us.

6.2 Correction

You can update your account information directly through the dashboard.

6.3 Deletion

You can delete your data by:

• Disconnecting social media accounts through the dashboard
• Requesting account deletion - visit our Data Deletion page

6.4 Disconnect Platforms

You can revoke access to any connected platform at any time. This immediately deletes associated tokens from our system.

7. Facebook/Meta Data

When you connect your Facebook account, we comply with Meta's Platform Terms:

• We only request permissions necessary for the features you use
• We do not store Facebook data beyond what's needed for the service
• You can remove our access through Facebook Settings
• Upon removal, all Facebook-related data is deleted from our systems

8. Instagram Data

For Instagram Business accounts connected through Facebook:

• We access only business account features, not personal content
• We use data solely for publishing content you create
• Access can be revoked through Facebook app settings

9. Cookies and Tracking

We use essential cookies to:

• Maintain your login session
• Remember your preferences
• Ensure security

We do not use cookies for advertising or third-party tracking.

10. Children's Privacy

Virali is not intended for users under 18 years of age. We do not knowingly collect information from children under 18.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or through the Service. Your continued use after changes constitutes acceptance.

13. Contact Us

For privacy-related questions or to exercise your rights:

• Email: privacy@virali.net
• Data Deletion: Request Data Deletion